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 Daily PCI DSS Compliance Checklist for Cashiers

Solution

Daily PCI DSS Compliance Checklist for Cashiers

Use this checklist at the beginning, during, and end of each shift.
Goal: Protect cardholder data and reduce the risk of data breaches.


Start of Shift

TaskCheck
Verify that the credit card terminal (e.g., Ingenico Desk 5000) is physically secure and free of tampering (no unusual attachments, stickers, wires, etc.)
Confirm that only authorized personnel have access to the POS and payment terminals
Ensure your register or POS system is locked when unattended
Confirm that no written card data (numbers, CVV, etc.) is visible anywhere in the work area
Check that terminal paper rolls are loaded properly and receipts don’t print full card numbers
Ensure the network connection is secure and functioning (no public Wi-Fi)

During Shift

TaskCheck
Ask customers to insert, tap, or swipe cards themselves – never manually key in full card numbers unless authorized and required
Never write down or store credit card numbers (including on paper or digital notes)
Monitor terminals for any suspicious behavior or malfunctions and report immediately
Keep your register or POS login secure; do not share passwords
Use privacy shields or take steps to protect customer input (PIN entry, etc.)

End of Shift

TaskCheck
Log out of POS systems or lock the terminal
Review your workstation to ensure no card data or receipts are left exposed
Report any suspicious customer behavior or technical issues to your supervisor
Verify the terminal is still free of tampering before closing
Shred or securely store any sensitive paperwork according to company policy
Hand off any open concerns, errors, or unusual transactions to the manager on duty

If You Suspect a Problem:

  1. Do NOT attempt to investigate on your own.

  2. Immediately notify your manager or the Incident Response Team.

  3. Follow the company's data breach response plan.


Reminders for Cashiers

 

  • PCI compliance is everyone’s responsibility.

  • You play a key role in protecting our customers’ information.

  • Never bypass procedures or share credentials—even to help a coworker.